Effective Date: August 3, 2026

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TERRA Architecture ("we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

By using this website, you acknowledge that you have read this Privacy Policy.

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Information We Collect

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Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Company or professional information

• Any information you include in your message or enquiry

This information is collected when you submit a contact form, send us an email, or otherwise communicate with us.

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Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of access

• Referring website

• General website usage statistics

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Where required by law, this information is collected only after obtaining your consent through our cookie banner. Please refer to our Cookie Policy for further information.

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How We Use Your Information

We process your personal information only where there is a lawful basis under the General Data Protection Regulation (GDPR).

Your information may be used to:

• Respond to enquiries and project requests

• Communicate with you regarding our services

• Prepare quotations or proposals

• Improve our website and user experience

• Ensure the security and proper operation of the website

• Comply with legal obligations

We do not sell your personal information.

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Legal Basis for Processing

Depending on the circumstances, we process your personal data based on one or more of the following legal grounds:

• Your consent

• Performance of a contract or pre-contractual measures

• Compliance with legal obligations

• Our legitimate interests in operating and improving our business and website

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Sharing of Personal Information

We may share personal information only where necessary with trusted service providers, including:

• Website hosting providers

• IT and technical support providers

• Analytics providers (where consent has been given)

• Professional advisers where legally required

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All third-party providers are required to process personal information in accordance with applicable data protection laws.

We may also disclose information where required by applicable law or a lawful request from public authorities.

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International Data Transfers

Some third-party service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal, tax, or professional obligations.

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Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Restrict or object to processing

• Request data portability where applicable

• Withdraw your consent at any time where processing is based on consent

• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details below.

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Cookies

Our website uses cookies and similar technologies. Details about the cookies we use and how you can manage your preferences are available in our Cookie Policy.

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Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party websites and encourage you to review their respective privacy policies.

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Children's Privacy

This website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or our business practices. The current version will always be available on this page together with the effective date.

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Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

TERRA Architecture
Arch. Hannes Kofler
Wiesenbachweg 6
39057 Eppan (BZ)
Italy

Phone: +39 339 355 3460
Email: info@terraarchitecture.it